Frequently Asked Questions

647. Should an institution tell its customer that it blocked access to their digital currency and, if so, how does the institution explain it to the customer?

Answer

An institution may notify its customer that it has blocked digital currency pursuant to OFAC regulations. The customer has the right to apply for the unblocking and release of the digital currency.

To apply online to have the virtual currency released, please go to OFAC’s online application page.

Date Released
November 28, 2018