2020 Federal Employee Viewpoint Survey Results

1. interpretation of results:

The Federal Employee Viewpoint Survey (FEVS) offers unique insights into federal employees’ perceptions of employee satisfaction, engagement and workforce management. Treasury values its employees and respects workplace perceptions. The results of the FEVS are reviewed and analyzed to determine patterns and themes to identify Treasury’s strengths and challenges, and are used to guide improvement efforts.

The 2020 core survey includes 38 items that measure federal employees’ perceptions about how effectively agencies manage their workforce. This is a reduction from the 71 questions contained in recent surveys. This change was made by OPM to accommodate 23 COVID related questions. The 2020 survey also contained 7 items specific to work/life programs usage and 19 demographic items along with eight Agency Specific Indicators. The survey includes eight topic areas:

  • Personal Work Experiences
  • Work Unit
  • Agency
  • Supervisor/Team Leader
  • Leadership
  • Satisfaction
  • Work/Life Programs
  • Demographics

The key message of Treasury’s 2020 FEVS is improvement. The 2020 FEVS results reflect:

  • 28 of the remaining survey items were identified as strengths (65% positive or higher.) The results show an increase of 2 over the previous year.
  • There were no survey items identified as challenges in 2020. (35% negative or higher.) Three areas were identified as challenges in 2019.
  • 37 of 38 survey items increased from 2019, Question 23 did not change from 2019 , when it was Question 49.

Treasury employees continue to remain committed to the mission, are willing to give extra to get the job done, are proud of the quality of their work, and feel that their supervisors treat them with respect as evidenced by the six items with the highest positive scores shown below:

  • 88% Positive- My supervisor supports my need to balance work and other life issues. (Q19.) This is an increase of 3% since 2019. (Q42)
  • 86% Positive- My supervisor treats me with respect. (Q23), This was no change from 2019 (Q49)
  • 88% Positive – I know how my work relates to the agency’s goals (Q7). This is an increase of 4% since 2019. (Q12)
  • 86% Positive – The people I work with cooperate to get the job done (Q9). This is an increase of 7% since 2019. (Q20)
  • 86% Positive – I know what is expected of me on the job (Q4). This is an increase of 3% since 2019. (Q6)

2. how the survey was conducted:

The 2020 FEVS was administered within Treasury September 15 – October 27, 2020 via email by the Office of Personnel Management.

description of sample:

The 2020 survey was administered to all full - or part-time, permanent, non-seasonal, non-political employees onboard as of October 31, 2019.

4. Survey items and response choices

All survey items and response choices required by 5 CFR 250.302 were included in the 2020 Survey and are included in the attached 2020 Treasury Survey Results.

5. Number of employees surveyed, number responded, and representativeness of respondents:

In 2020 the Department of the Treasury achieved a response rate of 56% with 40,347 out of 72,297 eligible employees responding. Treasury’s 2019 response rate was of 55% with 41,771 out of 76,305 eligible employees.

Table 1 - Representativeness of Respondents





Team Leader






Senior Leader






Hispanic or Latino - Yes


Hispanic or Latino - No




Black or African American


All other races



2020 Annual Employee Survey (AES) Report

2020 Annual Employee Survey (AES) Report