Looking for homeowner assistance?
Homeowners can find out what homeowner assistance covers, how it works, and who’s eligible on the interagency housing portal hosted by the Consumer Financial Protection Bureau (CFPB).
Homeowners can find out what homeowner assistance covers, how it works, and who’s eligible on the interagency housing portal hosted by the Consumer Financial Protection Bureau (CFPB).
Please refer to the Login.gov Help Center or Contact Us pages for assistance with your Login.gov account:
If you are having difficulty registering on ID.me, please refer to ID.me Contact Support for assistance. ID.me’s support website can be found at help.id.me. Please also refer to ID.me Guidance on creating an ID.me account on the HAF website, which can be found here.
Login.gov is a secure sign in service used by the public to sign in to participating government agencies. Users who log in using Login.gov can only gain access to the Compliance Reporting sections of the portal; they cannot access Submissions or HAF Plan Submissions. To gain access to Submissions, users must log in using ID.me.
First, be sure that your Account Administrator has added you to the Account and has used the correct email address. Then, navigate to Portal.Treasury.gov/Compliance/s and select ‘Create an account’. Then, follow the instructions.
Users who have previously registered through ID.me may continue to access Treasury’s Portal through that method at Portal.Treasury.gov/Cares/S/Slt. You are not required to register again with Login.gov. However, you can choose to do so by going to Portal.Treasury.gov/Compliance/s. Both Login.gov and ID.me are valid ways to log into the Treasury Portal and both methods will continue to remain open going forward.
Users who log in using Login.gov can only gain access to the Compliance Reporting sections of the portal; they cannot access Submissions or HAF Plan Submissions. To gain access to Submissions, users must log in using ID.me. through Portal.Treasury.gov/Cares/S/Slt.
Users can login using both ID.me and Login.gov provided they set up their Accounts with the same Email Address.
In order to create a Login Account through Login.gov, your Account Administrator must first add you as a Contact to the Account using your Email Address. Once your Account Administrator has added you, you can go to Login.gov to set up your login information.
You will need to set up your Account with Login.gov using the same Email Address that your Account Administrator used to add you.
ID.me is a technology partner to multiple Government Agencies and Healthcare Providers. It provides secure Digital Identity Verification to those Government Agencies and Healthcare Providers to make sure that you are you – and not someone pretending to be you – when you request access to online services.
ID.me provides secure Digital Identity Verification to those Government Agencies and Healthcare Providers to make sure that you are you – and not someone pretending to be you – when you request access to online services. Because ID.me verifies your individual identity (and not your company or agency identity), you will need to provide some personal information during the ID.me verification process.
If you are having difficulty registering on ID.me, please refer to ID.me Contact Support for assistance. ID.me’s support website can be found at help.id.me. Please also refer to ID.me Guidance on creating an ID.me account on the HAF website, which can be found here.
If you have all the required documents, the process should take only a few minutes.
You will need to verify your identity with ID.me. Please refer to help.id.me for more details on the verification process.
Please refer to ID.me Contact Support for assistance with your ID.me account. Their support website is help.id.me.
If you are having difficulty registering on SAM.gov, we recommend you review the SAM.gov webpage for full instructions or refer to the Federal Service Desk (fsd.gov) for assistance with your SAM.gov account. You can also call the Federal Service Desk at fsd.gov or (866) 606-8220 between 8am – 8pm EST.
Please note that SAM.gov registration can take up to three weeks; delay in registering with SAM.gov could impact timely payment of funds.
Registration with SAM.gov is required for any entity that wants to do business with the Federal Government. SAM validates information and electronically shares the secure and encrypted data with the Federal Agencies' finance offices to facilitate paperless payments through Electronic Funds Transfer (EFT).
You can create a Treasury Portal User Account by accessing one of the following sites:
Both are valid methods of creating an Account. Users who log in using Login.gov can only gain access to the Compliance Reporting sections of the portal; they cannot access Applications or Application Information. To gain access to applications, users must log in using ID.me. through Portal.Treasury.gov/Cares/S/Slt.
First, please check to see if you are logging in at the correct location:
As a reminder, you must login using the Single Sign-On account that you created using ID.me or Login.gov. Please check the self-service options available online and your spam folder.
Please make sure you are using a supported browser. The Treasury Portal supports most modern browsers including Microsoft Edge, Google Chrome and the most recent version of Safari.
The Treasury Portal does not work well on Internet Explorer.
To find the self-service options for ID.me, go to Portal.Treasury.gov/Cares/S/Slt and select the “Forgot password” link and follow the instructions.
When logged into the Treasury Portal, click on the Avatar in the top, right-hand corner of the screen. Select the ‘Settings’ link. That will bring up the Account Update screen. From there, you can make any appropriate edits and click save.
The Authorized Representative is the individual with legal authority to bind the Payee or the Chief Executive Officer of the government entity. The Authorized Official must sign the award terms for them to be valid. For more specific guidance, please visit Treasury.gov/HAF and select “Guidance” on the left hand side navigation. Then select “Financial Assistance Agreement Template” from the list.
The Account Administrator for your entity would need to make any updates to points of contact or roles within Treasury’s Portal. If you are not the Account Administrator, then you can reach out to that individual and request that they follow these steps. If you are the Account Administrator or would like to become the Account Administrator then you can:
Please check your browser. The best browsers to use are Microsoft Edge, Chrome or the most recent version of Safari.
Required Fields
When all required fields have been completed on the DocuSign page, the Finish button will appear. If the Finish button is not appearing, it is due to one or more incomplete required fields. Use the Auto Navigation feature (yellow tab) to help you navigate. When the ‘Finish’ button becomes active, you can complete the signing.
Signature Adoption
The first time you click a SIGN or INITIAL field, you are asked to adopt a Signature and Initials.
First, verify that your Name and Initials are correct. If not, you can change them as needed. If you would like to change your Name or Initials, type the changes in the Full Name and Initials fields. Choose if you want to select a preformatted Signature Style or if you will draw your Signature.
Email Issues
If you did not receive the email, it could be because it was blocked by either your Email Server, Firewall, Email Provider or Email Client. Please check your junk email, confirm your email address with the Sender and select to trust all emails from DocuSign. If the email is still not found, users can request the email to be re-sent from within the Treasury Portal. For further assistance, reach out to support.docusign.com.
On April 4, 2022, the Federal Government transitioned from the DUNS number issued by Dun and Bradstreet in order to uniquely identify entities. Now, entities doing business with the Federal Government must use a Unique Entity Identifier (UEI) number assigned in SAM.gov and will no longer use a third-party website to obtain their identifier number.
Entities are able to manage organizational information, such as legal business name and physical address associated with a UEI number, directly from SAM.gov.
No action is required if you have an existing and active registration in SAM.gov. If you are registered in SAM.gov, your UEI number has already been assigned and is viewable in your SAM.gov account. Your UEI number is located below the DUNS number on your Entity Registration Record.
Please ensure your legacy DUNS number is accessible for historical reference where needed, as the DUNS number will no longer be visible to users in SAM.gov after April 4, 2022. Similarly, Treasury will automatically populate your existing account records with the GSA-issued UEI number in the Treasury.gov Application and Compliance portal, as applicable.
For further information on the transition to UEI Number, access SAM.gov. Look for the “Register Your Entity” or “Get a Unique Entity ID” section on the page then click “Learn More” to display detailed information about the DUNS to Unique Entity ID (UEI) transition.
Detailed questions about the conversion from DUNS number to UEI number should be directed to GSA by creating an incident ticket with the Federal Service Desk online at fsd.gov or by calling (866) 606-8220. Information about the UEI transition can be found by accessing GSA.gov and searching on ‘Unique Entity Identifier Update’.
All Recipients and Subrecipients can obtain a Unique Entity Identifier (UEI) number on the SAM.gov website and register for an account if needed:
For more information, please access the SAM.gov website.
If you have identified a difference between the number listed in SAM.gov for the legal entity (participating in one or more Treasury programs) with the UEI Number that is specific to Treasury or experienced another issue with the UEI Number on the Treasury Portal, please reach out to our team at HAF@Treasury.gov or HAF_Tribal@Treasury.gov.
Please note that the GSA manages the issuance of UEI Numbers and SAM.gov registration.
For a Tribe, Tribally Designated Housing Entity (TDHE), or the Department of Hawaiian Home Lands, a submission of a notice of funds request should have been completed by December 15th, 2021. Eligible entities would have received their initial payments from HAF after entering into a financial assistance agreement with Treasury. To receive the remainder of its allocation, an eligible entity must develop and submit a plan for its use of HAF funding (the HAF plan). Treasury will review the HAF Plan and upon approval of a HAF plan, in whole or in part, Treasury will inform the HAF participant of the schedule for disbursements to the participant for purposes of the approved portions of the HAF Plan.
Each eligible entity approved to receive payment from HAF must enter into a Financial Assistance Agreement with Treasury. The Financial Assistance Agreement template can be viewed and downloaded at Guidance | U.S. Department of the Treasury.
The Financial Assistance Agreement can be viewed and downloaded at Guidance | U.S. Department of the Treasury. Eligible Entities must submit their Financial Assistance Agreement through the program portal located at Portal.Treasury.gov/cares via ID.me.
The American Rescue Plan requires eligible Entities to notify Treasury of their request to receive payment from HAF. The Notice of Funds file can be found on the Guidance | U.S. Department of the Treasury page.
Eligible Entities were able to submit their Notice of Funds at the program portal located at Portal.Treasury.gov.
However, the deadline to submit this form has passed for all eligible Non-Tribal Entities and Tribal Entities.
Federal Award Identification Numbers (FAIN) are available on the USASpending.gov website. Using your organization’s name and the CFDA number of 21.026, you should be able to find your FAIN using the search function on USASpending.gov. Note that USASpending.gov refers to the FAIN as ‘Award ID’.
To receive the remainder of its allocation, an eligible entity must develop and submit a plan for its use of HAF Funding. These HAF plans will describe in detail the needs of homeowners within the relevant jurisdiction, the design of each program that the eligible entity proposes to implement using HAF Funds, performance goals and information regarding the eligible Entity’s readiness to implement the programs.
For more information regarding a HAF plan, see the HAF Guidance document published at Guidance | U.S. Department of the Treasury and click “Homeowner Assistance Fund Guidance.”
All HAF plans must be submitted through the online portal. You can locate the portal at Portal.Treasury.gov/cares (via ID.me).
Treasury has provided HAF Plan Templates which are located on the program website at Guidance | U.S. Department of the Treasury. The HAF Plan Template provided by Treasury includes sample language and Term Sheet templates that HAF Participants may use to develop their plans. Treasury encourages HAF Participants to use these examples and templates to promote consistency across programs, minimize operational complexity and promote a common understanding of eligibility criteria.
If deviating from these examples and templates, HAF Participants should specifically explain how their approach would further the objectives of the HAF, including the targeting and prioritization requirements.
For more information regarding what to include in your HAF plan, see the HAF Guidance document published at Guidance | U.S. Department of the Treasury and click “Homeowner Assistance Fund Guidance.”
Treasury encourages HAF Participants to use the templates to promote consistency across programs, minimize operational complexity, and promote a common understanding of eligibility criteria. If deviating from these examples and templates, HAF Participants should specifically explain how their approach would further the objectives of the HAF, including the targeting and prioritization requirements.
There is no established deadline for submitting a HAF plan. However, in order for Entities to receive the remaining 90% of funding allocated, a HAF plan will need to be submitted.
On the Treasury portal, you should be able to see if your plan is Not Submitted or Submitted. Beyond that, there are no further details on the Status available. However, once your HAF plan is approved, you will be notified.
Treasury began reviewing HAF plans promptly after submission. Treasury is working to review HAF plans as quickly as possible. Once your HAF plan is approved, you will be notified.
Treasury may approve a HAF plan in whole or in part. If Treasury approves a HAF plan only in part, the HAF Participant will be provided an opportunity to address the weaknesses identified by Treasury. Treasury may also return a HAF plan to the HAF Participant with recommendations for improvement and resubmission to Treasury for reconsideration.
For a detailed breakdown of how Treasury assesses HAF plans, see the HAF Guidance document published at Guidance | U.S. Department of the Treasury and click “Homeowner Assistance Fund Guidance.”
Once a HAF plan has been submitted, it is locked for editing. If you wish to make changes to your HAF plan while it is still under review for approval, please reach out to Treasury via e-mail at haf@treasury.gov to unlock your plan.
After Treasury approves a HAF plan in whole or in part, Treasury will inform the HAF Participant of the schedule for disbursements to the Participant for purposes of the approved portions of the plan.
The American Rescue Plan Act provides up to $9.961 billion for States, the District of Columbia, U.S. Territories, Tribes or Tribal Entities and the Department of Hawaiian Home Lands. The HAF was created to provide relief for our country’s most vulnerable homeowners.
For more information on eligibility, see the HAF Guidance document published at Guidance | U.S. Department of the Treasury and click “Homeowner Assistance Fund Guidance.”
Homeowners are eligible to receive amounts allocated to a HAF Participant under the HAF if they experienced a financial hardship after January 21, 2020 (including a hardship that began before January 21, 2020 but continued after that date) and have incomes equal to or less than 150% of the Area Median Income (AMI) or 100% of the median income for the United States, whichever is greater.
For information on Homeowner Eligibility, see the HAF Guidance document published at Guidance | U.S. Department of the Treasury and click “Homeowner Assistance Fund Guidance.”
The Homeowner Assistance Fund (HAF) provides a minimum of $50 million for each State, the District of Columbia and Puerto Rico, $498 million for Tribes or Tribally Designated Housing Entities and the Department of Hawaiian Home Lands, and $30 million for the Territories of Guam, American Samoa, the U.S. Virgin Islands, and the Commonwealth of the Northern Mariana Islands.
For specific Allocation Information or more information on Allocation Methodology, please visit the program website at Allocations, Payments, and Award Terms | U.S. Department of the Treasury and select “Data and Methodology for State and Territory Allocations under the Homeowner Assistance Fund”.
Treasury made allocations for each State, the District of Columbia and Puerto Rico based on homeowner need, determined by the average number of unemployed individuals and the number of mortgagors with mortgage payments that are more than 30 days past due or mortgages in foreclosure.
Treasury made allocations to Tribes and Tribal Entities based on the allocation formulas used for the Emergency Rental Assistance (ERA) program.
For specific allocation information or more information on Allocation Methodology, please visit the program website at Allocations, Payments, and Award Terms | U.S. Department of the Treasury.
HAF Participants may use funding from the HAF only for the purpose of preventing homeowner mortgage delinquencies, homeowner mortgage defaults, homeowner mortgage foreclosures, homeowner loss of utilities or home energy services, and displacements of homeowners experiencing financial hardship. No more than 15% of HAF funds in aggregate is permitted to be used for planning, community engagement, needs assessment and administrative expenses.
For a full list of eligible uses of funds, see the HAF Guidance document published at Guidance | U.S. Department of the Treasury and click “Homeowner Assistance Fund Guidance.”
For a full list of Eligible Uses of Funds, see the HAF Guidance document published at Guidance | U.S. Department of the Treasury and click “Homeowner Assistance Fund Guidance.”
Treasury encouraged HAF Participants to use these initial payments to create or fund pilot programs to serve targeted populations and to focus on programs that are most likely to deliver resources most quickly to targeted populations, such as mortgage reinstatement programs. No more than 50% of the initial payment was permitted to be used for planning, community engagement, needs assessment, and administrative expenses.
For a full list of eligible uses of funds, see the HAF Guidance document published at Guidance | U.S. Department of the Treasury and click “Homeowner Assistance Fund Guidance.”
Entities can request to receive payment to Fed ACH (Automatic Clearing House) and Fedwire bank accounts. These options are provided on the Notice of Funds document which can be found on Guidance | U.S. Department of the Treasury.
In order to receive the initial payment, eligible Entities are required to enter into the Financial Assistance Agreement with Treasury and commit to use the funds only for qualified expenses.
The remainder of the funds will be sent after the Entity’s HAF plan has been approved. Treasury works to review HAF plans as quickly as possible. Once your HAF plan is approved, you will be notified.
HAF payments are distributed in two transactions. Eligible entities have already received an amount equal to 10% of the total amount allocated to the eligible entity. Treasury made initial payments to the eligible entity or agency of the eligible entity identified on the eligible entity’s Notice of Funds Request.
The remainder of the funds will be sent after the Entity’s HAF plan(s) have been approved.
Treasury begins reviewing HAF plans promptly after submission. Treasury is working to review HAF plans as quickly as possible. Once your HAF plan is approved, you will be notified.
HAF Participants are required to submit Quarterly and Annual Performance Reports. The table below outlines Treasury reporting requirements:
Recipient | Quarterly Report | Annual Performance Report |
---|---|---|
States | By June 10, 2022, and then 45 days after the end of each quarter thereafter. | By November 15, 2022, and annually thereafter by mid-November. |
Tribal Governments with Allocation > $5M | ||
Tribal Governments with Allocation < $5M & Department of Hawaiian Home Lands | By November 15, 2022, and annual thereafter by mid-November. |
In addition to Treasury reporting, HAF Participants will still be responsible for their required Federal Subaward Reporting System (FSRS) Reporting and Sam.gov registration. We are aware that the system for reporting subaward information, https://www.fsrs.gov, does not currently have the ability to accept data from prime recipients for awards that are not considered grants or cooperative agreements. This includes HAF participants. We understand that the U.S. General Services Administration is working to resolve this issue in the near term. Treasury will inform HAF participants when the issue has been resolved and subaward reporting can resume in https://www.fsrs.gov. HAF participants are still required to collect and retain subaward information and make this information available to Treasury, Treasury’s Office of Inspector General, the Comptroller General of the United States, and any of their authorized representatives upon request.
All reports should be entered and submitted through the Treasury Portal. Treasury recommends reviewing the following reporting resources to learn more about reporting requirements available on the Reporting | U.S. Department of the Treasury site:
The 3 roles for HAF reporting are: Account Administrator, Point of Contact for Reporting and Authorized Representative for Reporting.
Account Administrator – Account Administrator for the HAF award has the administrative role of maintaining the names and contact information of the designated individuals for HAF reporting. The Account Administrator is also responsible for working within your organization to determine its designees for the roles of Point of Contact for Reporting and Authorized Representative for Reporting and providing their names and contact information via Treasury’s Portal. The Account Administrator can also view and submit reports.
Finally, the Account Administrator is responsible for making any changes or updates as needed over the award period. We recommend that the Account Administrator identify an individual to serve in their place in the event of staff changes.
Point of Contact for Reporting – The Point of Contact for Reporting is the primary contact for receiving official Treasury notifications about reporting on the HAF award, including alerts about upcoming reporting, requirements and deadlines. The Point of Contact for Reporting is responsible for completing the HAF Reports but cannot certify and submit the reports.
Authorized Representative for Reporting – The Authorized Representative for Reporting is responsible for certifying and submitting official reports on behalf of the HAF Award Recipient. Treasury will accept reports or other official communications only when submitted by the Authorized Representative for Reporting.
The Authorized Representative for Reporting is also responsible for communications with Treasury on extension requests and amendments of previously submitted reports. The official reports may include special reports, monthly reports, quarterly reports, and final reports.
For more information on these Reporting Roles, go to Reporting | U.S. Department of the Treasury, click on the HAF Quarterly Report User Guide link then go to Appendix A – Designating HAF Points of Contact by HAF Account Administrators.
Members of the public may file a complaint with the Treasury Office of Inspector General (OIG) by accessing the OIG website at oig.treasury.gov then clicking the “Learn How to Report” link on the right-hand side of the page.