Looking for homeowner assistance?

Homeowners can find out what homeowner assistance covers, how it works, and who’s eligible on the interagency housing portal hosted by the Consumer Financial Protection Bureau (CFPB).

Promising Practices

Promising Practices for HAF programs

Through the HAF plan review process, Treasury has engaged with HAF participants across the country to identify program strategies that promise to more efficiently and effectively deliver program benefits, enhance program integrity, and improve programs access for homeowners—particularly among vulnerable and harder to reach populations. Some early promising practices include [1]:


1 Treasury recognizes that programs vary according to local circumstances; these examples are intended to help programs identify opportunities to enhance the effectiveness of their own programs but may not be universally applicable to all HAF participants. The program information provided herein is intended solely to illuminate “promising practices” that grantees might consider when developing their jurisdictions’ program policies and infrastructure. All such policy development must proceed in accordance with the governing legal authorities and published policy guidance. Nothing herein should be construed as (i) altering these requirements or (ii) confirming that any specific grantee’s program policies or administrative practices have been fully reviewed and found compliant.